Selected Product:
iPhone 12 (5G Capable)
Tutorials
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Refill your Plan
- Change Security PIN, Email, or Password
- Update Contact Info (Name and Contact Number)
- Add/Delete Payment Methods
- View Payment History
- Get My Referral Code
- Activate a Device
- View and Use Rewards
- Forgot Password
- Enable/Disable Line Lock
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Activate Your Device
- Add a Line
- Port My Number
FAQ's
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
Wi-Fi® Calling
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Wi-Fi wifi ® calling allows you to make calls and send and receive messages over a Wi-Fi wifi network.
To determine if Wi-Fi wifi calling service can be enabled on your phone, enter your information in the Wi-Fi wifi Calling Eligibility Page to see if your phone is WiFi capable.
Please note P.O. Boxes are not accepted.
Wi-Fi wifi ® Calling is not available on all devices or in all areas.
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Phone Support:
1-800-867-7183