Selected Product:
iPhone 12 (5G Capable)
Tutorials
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Refill your Plan
- Change Security PIN, Email, or Password
- Update Contact Info (Name and Contact Number)
- Add/Delete Payment Methods
- View Payment History
- Get My Referral Code
- Activate a Device
- View and Use Rewards
- Forgot Password
- Enable/Disable Line Lock
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Activate Your Device
- Add a Line
- Port My Number
FAQ's
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
Wi-Fi® Calling
1
of
7
Wi-Fi wifi ® calling allows you to make calls and send and receive messages over a Wi-Fi wifi network.
To determine if Wi-Fi wifi calling service can be enabled on your phone, enter your information in the Wi-Fi Calling Eligibility Page to see if your phone is WiFi capable.
Please note P.O. Boxes are not accepted.
Wi-Fi wifi ® Calling is not available on all devices or in all areas.
Helpful?
Can't find what you need?
Chat with Support
Chat with one of our agents live. We will get back to you in a few minutes.
Call Directly
Need guided support? You can call us directly and we will help you.
Phone Support:
1-800-867-7183