If you got your new phone (or SIM) from our online store, text∆ the word ONESTEP to 611611 6 1 1 6 1 1 from your old phone and follow the prompts. If you got your new phone or SIM at a local retail store, follow the instructions that came in your package to transfer your service to your new device.
Chat with one of our agents live. We will get back to you in a few minutes.
Need guided support? You can call us directly and we will help you.
Phone Support:
1-800-867-7183