Selected Product:
XT2163DL
Tutorials
- Refill your Plan
- Set up Auto Pay
- Sign Up for Rewards
- Download My Account App
- Forgot Password
- Get My Referral Code
- Update Contact Info (Name and Contact Number)
- Change Security PIN, Email, or Password
- View and Use Rewards
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- View Payment History
- Activate a Device
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- How do I set up a SIM card lock on my phone?
- How do I set up and enable Smart Lock on my phone?
- How do I set up a screen lock for my phone?
- How do I set up a fingerprint scan to unlock my phone?
- How do I view/change permissions to allow or block an app’s access to information?
- What are the security options on my phone?
- How do I set up Face Recognition?
- How do I enable Google's "Find My Device" feature?
Wi-Fi® Calling (Select areas only)
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Wi-Fi wifi ® calling allows you to make calls and send and receive messages over a Wi-Fi wifi network. To use this feature, you will need to:
To determine if Wi-Fi wifi calling service can be enabled on your phone, enter your information in the Wi-Fi wifi Calling Eligibility Page.
Please note P.O. Boxes are not accepted.
Wi-Fi wifi ® Calling is not available on all devices or in all areas.
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Phone Support:
1-800-867-7183