Selected Product:
G981U1
Tutorials
- Refill your Plan
- Set up Auto Pay
- Sign Up for Rewards
- Download My Account App
- Forgot Password
- Get My Referral Code
- Update Contact Info (Name and Contact Number)
- Change Security PIN, Email, or Password
- View and Use Rewards
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- View Payment History
- Activate a Device
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- What is One UI? How does it support one-handed use?
- How do I use Samsung Pay?
- What are the benefits of Samsung SmartThings?
- How do I use my phone as a touchpad or keyboard in the DeX environment?
- How do I set up Samsung Pay?
- How do I use the Samsung DeX desktop environment?
- How do I use PowerShare?
- How do I set up and use Samsung SmartThings?
- What are the benefits of a Google account?
- How do I display my balance on my phone screen?
- Is my phone waterproof?
- Which previous Samsung Galaxy features will be included in the new G981U1?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I set up my Samsung G981U1?
- How do I update the OS on my device?
- How do I set up/access my voicemail?
- What makes the display in the Samsung G981U1 special?
- What are the new features of the Samsung G981U1?
- How do I use the ultrasonic in-screen fingerprint scanner?
- How do I protect my privacy online?
- How do I lock my SIM card?
- How do I set up a PIN lock to secure my screen?
- How do I set up Face Recognition?
- How do I set up a Password to secure my screen?
- How do I set up Smart Lock?
- What are the security options on my phone?
- How do I protect my privacy if I'm using Google Chrome?
- How do I enable and use the "Send SOS messages" feature?
- How do I secure my folders?
- How do I set up a Pattern lock to secure my screen?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
- How do I uninstall apps that I have downloaded?
- How do I remove an appointment?
- How do I view the available memory and storage details for my phone?
- Where can I stream and watch HDR content?
- How do I edit an existing appointment?
- Can I add memory/storage to my device?
- How do I delete files from my phone?
- Is there a way to view all the files on my phone from a single location?
- Can I add and listen to music files on my phone without a Google (Gmail) account?
- How do I access and manage my files?
- Why can't I find my location in Google Maps?
- How do I add, remove, or rearrange the apps on my home screen?
- How do I close an app that is running in the background?
- How do I add or remove widgets on my home screen?
- How do I backup my data?
- How do I download apps from the Play Store?
- How do I update my installed apps?
What version of Android does my phone run?
By default, your Samsung Galaxy runs Android version 10. To see which Android version your device is running, follow these steps:
- From the main screen, slide the screen up.
- Tap the "Settings" icon.
- Locate and tap "About phone."
- Tap "Software information." Your phone's Android version information will be displayed near the top of the screen.
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Phone Support:
1-800-867-7183