Selected Product:
G986U1
Tutorials
- Refill your Plan
- Set up Auto Pay
- Sign Up for Rewards
- Download My Account App
- Forgot Password
- Get My Referral Code
- Update Contact Info (Name and Contact Number)
- Change Security PIN, Email, or Password
- View and Use Rewards
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- View Payment History
- Activate a Device
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- How do I set up and use Samsung SmartThings?
- How do I use the Samsung DeX desktop environment?
- How do I use Samsung Pay?
- How do I use PowerShare?
- What are the benefits of Samsung SmartThings?
- What is One UI? How does it support one-handed use?
- How do I use my phone as a touchpad or keyboard in the DeX environment?
- How do I set up Samsung Pay?
- What are the benefits of a Google account?
- How do I display my balance on my phone screen?
- Is my phone waterproof?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I set up my Samsung G986U1?
- Which previous Samsung Galaxy features will be included in the new G986U1?
- Can I customize my notifications?
- What are the new features of the Samsung G986U1?
- How do I set up/access my voicemail?
- What makes the display in the Samsung G986U1 special?
- How do I protect my privacy online?
- How do I set up Face Recognition?
- How do I set up a Pattern lock to secure my screen?
- What are the security options on my phone?
- How do I set up a PIN lock to secure my screen?
- How do I secure my folders?
- How do I lock my SIM card?
- How do I set up a Password to secure my screen?
- How do I protect my privacy if I'm using Google Chrome?
- How do I use the ultrasonic in-screen fingerprint scanner?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
- Can I add memory/storage to my device?
- Is there a way to view all the files on my phone from a single location?
- How do I access and manage my files?
- How do I add, remove, or rearrange the apps on my home screen?
- How do I remove an appointment?
- How do I edit an existing appointment?
- Can I add and listen to music files on my phone without a Google (Gmail) account?
- Where can I stream and watch HDR content?
- How do I update the OS on my device?
- How do I delete files from my phone?
- How do I uninstall apps that I have downloaded?
- How do I close an app that is running in the background?
- How do I add an appointment to my calendar?
- How do I backup my data?
- How do I download apps from the Play Store?
- How do I update my installed apps?
What is the Edge screen? How do I customize the panels?
The Edge screen is a series of panels that allow you to quickly access the apps and features that you use most often, right from the main screen. To add or remove Edge panels, follow these steps:
- From the main screen, slide the "Edge handle" to the left.
- Tap the "Settings" icon.
- Locate and tap the desired panels to toggle each option on/off. You will know panels are enabled when a check mark is displayed.
To edit an Edge panel, such as the "Apps panel," follow these steps:
- From the main screen, slide the "Edge handle" to the left.
- If necessary, navigate to the desired panel. To add to the panel, tap the "+" icon.
- Tap and hold the icon you would like to add. Drag the icon to an empty location on the right and release it. The icon will be added to your panel.
- Note: You can remove an icon from this screen by tapping the "-" (minus) symbol at the top right corner of the icon.
- Press the BACK key.
- To remove an icon from the panel on this screen, tap and hold the icon until the "Remove" icon appears. Drag it to the "Remove" icon and release it. The icon will be removed from your panel.
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Phone Support:
1-800-867-7183