Selected Product:
G988U1
Tutorials
- Refill your Plan
- Set up Auto Pay
- Sign Up for Rewards
- Download My Account App
- Forgot Password
- Get My Referral Code
- Update Contact Info (Name and Contact Number)
- Change Security PIN, Email, or Password
- View and Use Rewards
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- View Payment History
- Activate a Device
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- How do I use PowerShare?
- How do I use my phone as a touchpad or keyboard in the DeX environment?
- What is One UI? How does it support one-handed use?
- What are the benefits of Samsung SmartThings?
- How do I use the Samsung DeX desktop environment?
- How do I use Samsung Pay?
- How do I set up Samsung Pay?
- How do I set up and use Samsung SmartThings?
- What are the benefits of a Google account?
- How do I display my balance on my phone screen?
- Is my phone waterproof?
- Which previous Samsung Galaxy features will be included in the new G988U1?
- What makes the display in the Samsung G988U1 special?
- What are the new features of the Samsung G988U1?
- How do I set up my Samsung G988U1?
- How do I set up/access my voicemail?
- How do I update the OS on my device?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I enable and use the "Send SOS messages" feature?
- How do I lock my SIM card?
- How do I protect my privacy online?
- How do I protect my privacy if I'm using Google Chrome?
- How do I use the ultrasonic in-screen fingerprint scanner?
- How do I set up Smart Lock?
- How do I secure my folders?
- How do I set up Face Recognition?
- How do I set up a Pattern lock to secure my screen?
- How do I set up a Password to secure my screen?
- How do I set up a PIN lock to secure my screen?
- What are the security options on my phone?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
- Can I add and listen to music files on my phone without a Google (Gmail) account?
- How do I add, remove, or rearrange the apps on my home screen?
- How do I delete files from my phone?
- How do I add or remove widgets on my home screen?
- Why can't I find my location in Google Maps?
- Where can I stream and watch HDR content?
- How do I remove an appointment?
- How do I uninstall apps that I have downloaded?
- Can I add memory/storage to my device?
- Is there a way to view all the files on my phone from a single location?
- How do I access and manage my files?
- How do I close an app that is running in the background?
- Can I customize my notifications?
- How do I view the available memory and storage details for my phone?
- How do I backup my data?
- How do I download apps from the Play Store?
- How do I update my installed apps?
Is my phone waterproof?
With an IP68 rating, your device is water resistant to a maximum depth of 5 feet for up to 30 minutes and is also resistant to dust, dirt, and sand.
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Phone Support:
1-800-867-7183