Selected Product:

S237VL

Tutorials

FAQ's

What is Samsung DeX and how do I use it?

The Samsung DeX software comes pre-installed on most Galaxy devices and when you plug your phone into an external display via an HDMI adapter or wirelessly via Bluetooth. It transforms your phone into a full desktop environment, keyboard, and more. Please note Samsung DeX works on select devices. For more information, click here.


Turn Samsung DeX ON:

  1. Locate and tap "Settings."
  2. Tap "Connected devices."
  3. Tap "Samsung DeX."
  4. Tap the next to "Auto start when HDMI is connected" to turn it ON.


Wirelessly connect to a TV, Monitor, or PC:

  1. Swipe down from your home screen, and tap the "DeX" icon.
  2. Tap the device you wish to connect to.
  3. Tap "Start now."
  4. On your device, accept the connection request and follow the prompts on your screen.


Use my phone as a touchpad:

To use your phone as a trackpad or virtual keyboard while in the Samsung DeX environment, follow the steps below: 

  1. Locate and tap "Settings."
  2. Tap "Connected devices."
  3. Tap "Samsung DeX."
  4. Tap "Mouse and trackpad" and if necessary tap "Flow pointer to phone screen."

Helpful?

Can't find what you need?

Chat with Support

Chat with one of our agents live. We will get back to you in a few minutes.

Call Directly

Need guided support? You can call us directly and we will help you.

Phone Support:

1-800-867-7183

Main Line:

Phone Support:

1-800-867-7183