Selected Product:
G986U1
Tutorials
- Refill your Plan
- Set up Auto Pay
- Sign Up for Rewards
- Download My Account App
- Forgot Password
- Get My Referral Code
- Update Contact Info (Name and Contact Number)
- Change Security PIN, Email, or Password
- View and Use Rewards
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- View Payment History
- Activate a Device
- View the Privacy Policy and Privacy Central
- Get to Know your My Account App
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- How do I set up and use Samsung SmartThings?
- How do I use the Samsung DeX desktop environment?
- How do I use Samsung Pay?
- How do I use PowerShare?
- What are the benefits of Samsung SmartThings?
- What is One UI? How does it support one-handed use?
- How do I use my phone as a touchpad or keyboard in the DeX environment?
- How do I set up Samsung Pay?
- What are the benefits of a Google account?
- How do I display my balance on my phone screen?
- Is my phone waterproof?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I set up my Samsung G986U1?
- Which previous Samsung Galaxy features will be included in the new G986U1?
- Can I customize my notifications?
- What are the new features of the Samsung G986U1?
- How do I set up/access my voicemail?
- What makes the display in the Samsung G986U1 special?
- How do I protect my privacy online?
- How do I set up Face Recognition?
- How do I set up a Pattern lock to secure my screen?
- What are the security options on my phone?
- How do I set up a PIN lock to secure my screen?
- How do I secure my folders?
- How do I lock my SIM card?
- How do I set up a Password to secure my screen?
- How do I protect my privacy if I'm using Google Chrome?
- How do I use the ultrasonic in-screen fingerprint scanner?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
- Can I add memory/storage to my device?
- Is there a way to view all the files on my phone from a single location?
- How do I access and manage my files?
- How do I add, remove, or rearrange the apps on my home screen?
- How do I remove an appointment?
- How do I edit an existing appointment?
- Can I add and listen to music files on my phone without a Google (Gmail) account?
- Where can I stream and watch HDR content?
- How do I update the OS on my device?
- How do I delete files from my phone?
- How do I uninstall apps that I have downloaded?
- How do I close an app that is running in the background?
- How do I add an appointment to my calendar?
- How do I backup my data?
- How do I download apps from the Play Store?
- How do I update my installed apps?
How do I enable Bixby?
To set up and enable Bixby, follow these steps:
- Press and hold the PWR/LOCK key until the Bixby screen is displayed.
- If prompted, tap "Sign in to Samsung account" to continue.
- Enter your Samsung account credentials and tap "Sign in." If you do not have a free Samsung account, tap "Create account" and follow the prompts on your screen.
- Tap the "Next" icon to continue.
- Tap "I have read and agree to the Bixby Privacy Policy." Tap the "Next" icon to continue.
- If you would like to enable Bixby Voice, tap the "Next" icon and follow the prompts on your screen. Otherwise, tap "Skip."
- Tap the "Checkmark" icon to complete the set up process.
- To explore Bixby's features, tap the "Menu" icon indicated by 3 horizontal lines. Then, tap "Tutorials" to view How-to guides and Videos, or tap "Quick commands" to explore and customize your Bixby Voice experience.
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Phone Support:
1-800-867-7183